Privacy Policy

Privacy Policy

At Brio Technologies LLC, accessible from https://brio.ae, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us via forms, newsletters, inquiries, or account registration, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Any other details you voluntarily provide

b. Technical Information

Automatically collected via cookies and analytics tools:

  • IP address
  • Browser type and version
  • Device type and OS
  • Pages visited and duration
  • Referring URL

c. Service-Specific Data

When you use our services (e.g., SMS, digital signage platforms, people counting solutions), we may process data specific to those interactions in accordance with client agreements and applicable laws.

2. How We Use Your Information

We use your data to:

  • Provide and improve our products and services
  • Respond to inquiries and provide customer support
  • Send service updates, offers, or newsletters (only with your consent)
  • Analyze user behavior and website performance
  • Comply with legal obligations

3. Sharing and Disclosure

We do not sell your personal data. However, we may share it with:

  • Trusted third-party providers (e.g., analytics tools, cloud platforms) under confidentiality agreements
  • Law enforcement or legal authorities when required by law
  • Business partners if you consent or request services involving their solutions

4. Data Security

We implement industry-standard technical and organizational measures to:

  • Protect your data from unauthorized access, alteration, or disclosure
  • Secure data in transit and at rest
  • Regularly audit systems for vulnerabilities

5. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your data
  • Correct or update inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at: privacy@brio.ae

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance site performance
  • Provide a personalized experience
  • Analyze visitor traffic

You can control cookie preferences via your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for their privacy practices and encourage you to review their policies separately.

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal, regulatory, and contractual obligations

9. International Data Transfers

If you are accessing our website from outside the UAE, note that your data may be processed in jurisdictions with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our site constitutes acceptance of those changes.

12. Contact Us

For any questions, concerns, or data-related requests, contact us at:

Brio Technologies LLC
Email: privacy@brio.ae
Website: https://brio.ae

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