BrioQ:Appointment & Queue Management

BrioQ is designed to reduce waiting time and improve service delivery & customer satisfaction.We provide cost effective queue management system, which is effective and widely used for Typing centers, Hospitals, Offices, Banks and Business centers

Enterprise Virtual Queue Management System

A complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.

Key Features

Increase Employee Effectiveness

Control the work of your employees in real time. Extract periodic reports on key performance indicators and support employee development.

 Software customization

We understand that each business is unique, so our queueing software can be configured to your specific needs. Our programmers can customize the features and functionalities of the existing brio queue management System.

Reduce Complaints

Around 53% of customers complaints are because of long queues. Reduce complaints and meet customer satisfaction goals by improving the customer eperience.

Multi Data Presentation

Play any media content like images, videos etc. suitable for brand promotin, alongside customixed queuing data. use brio queue media player to show clips and keep your waiting clients entertained.

Raise Customer Loyalty

Increase customer satisfaction through an efficieant customer experience process. Serve more customers, Increase sales and raise customer loyalty.

Improve Customer Service

Our smart calculation of appointment times prioritizes customer needs and improves customer experience. Enhance customer service quality through a seamless, flexible and efficient queue system.

Benefits Of Queue Management Systems
Optimize Service Levels
Simple Check-ins
Appointment Scheduling
Enhance Communication
Captures Customer Journey
Real-time Queue Monitoring
Real-time notifications
Improve Customer Satisfaction

Application Of Queue Management System

Queue Management Systems can be used at any location experiencing a significant footfall. This includes Airports, Hospitals, Banks, Retail stores, Government, Utilities, Service Centers as well as Universities.

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Bank and Insurance

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Retail

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Telecom

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Government 

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Utility

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Healthcare

 

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