WhatsApp Business
One-Stop Solution for WhatsApp Chatbot & Business API
Brio’s WhatsApp Business Solution (WBS) helps to seamlessly improve communication with customers on a global level. With the WhatsApp Business API, drive your customer engagement and reach a massive audience like never before! Get a significant advantage over your competitors by responding to your customers in real-time in a convenient and professional manner. Now you can effortlessly migrate your Enterprise WhatsApp Business account to the our platform to give the best customer experience which they deserve.
Set up complete contact center Operations on WhatsApp
Security and Quality Standards
Earn trust with clear opt-in requirements, security built in at every layer and end to end encryption
Rapid Onboarding
Fast-track the tedious groundwork, verification hassles and security approvals with 50% faster onboarding
Advanced Analytics
Deliver multi-lingual support and auto template translation to converse in user’s preferred language
Meet your customers on WhatsApp Business
Get in touch with your customers via the world’s most popular messaging app. Connect your business to the WhatsApp Business API. And unlock all the features that will boost your business.
Work together, reply faster
Manage one WhatsApp Business number together with your team. Assign incoming messages to colleagues and work together on customer queries via internal @tagging.
Automate repetitive tasks for operational efficiency
Streamline team performance with automated workflows and automatically answer frequently asked questions with a no-code WhatsApp bot.
Integrate WhatsApp with your e-commerce software
No more clicking back and forth. Get direct access to your customer’s order information, delivery status, and more by integrating your e-commerce tools with WhatsApp.
Salient Features of WhatsApp Business
Conversational Intelligence
Deploy a standard, AI-enabled WhatsApp chatbot within a week
Intelligent Chat Routing
Setup rules to route chats to the right department or agent
Automated Chat Distribution
Evenly distribute chats amongst your idle agents
Readymade CRM Integrations
Personalize greetings & campaigns with CRM data
Blended Dashboards
A single intuitive interface that lets you manage WhatsApp + other channels with the same teams
AI-Based Analytics
Our proprietary algorithm extracts deep customer intelligence from every chat