Brio QMS: Appointment & Queue Management

Enterprise Grade Queue Management System:
Brio QMS is designed to reduce waiting time and improve service delivery & customer satisfaction. We provide cost effective queue management system, which is effective and widely used for Typing centers, Hospitals, Offices, Banks and Business centers.

A complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.

Appointment & Queue Management System

Key Features

Increase Employee Effectiveness

Control the work of your employees in real time. Extract periodic reports on key performance indicators and support your employee development.

Reduce Complaints

Around 53% of customers complaints are because of long queues. Reduce complaints and meet customer satisfaction goals by improving the customer eperience.

Raise Customer Loyalty

Increase customer satisfaction through an efficieant customer experience process. Serve more customers, Increase sales and raise customer loyalty.

Software customization

We understand that each business is unique, so our queueing software can be configured to your specific needs. We can customize the features and functionalities of the existing brio queue management System.

Multi Data Presentation

Play any media content like images, videos etc. suitable for brand promotion, alongside customized queuing data. Use brio queue media player to show clips and keep your waiting clients entertained.

Improve Customer Service

Our smart calculation of appointment times prioritizes customer needs and improves customer experience. Enhance customer service quality through a seamless, flexible and efficient queue system.

Benefits Of Queue Management System

Benefits Of Queue Management System

Queue management systems, in general, can be defined as efficient systems that help to cut down on customer waiting time

  • Optimize Service Levels
  • Simple Check-ins
  • Appointment Scheduling
  • Enhance Communication
  • Captures Customer Journey
  • Real-time Queue Monitoring
  • Real-time notifications
  • Improve Customer Satisfaction

Application Of Queue Management System

Queue Management Systems can be used at any location experiencing a significant footfall. This includes Airports, Hospitals, Banks, Retail stores, Government, Utilities, Service Centers as well as Universities.

Bank and Insurance

Telecom

Utility

Retail

Government

Healthcare

The Ultimate Queue Management Tool is Here For Your Enterprise. Get Started Now

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